Topics

Title:  “The Champion's Edge Scrimmage Invitational™”

Here is the answer to learning "winning" strategies in a practice session or informal game. Participate in effective moves and drills that allow you and your teammates to learn everything about "winning". Be the Offense, Be the Defense, and Be the Winner!

Examine and understand current models and mindsets around competition and through learning, practicing, and receiving feedback on new approaches, new moves, and new drills in competing. What type of competitor are you? What is your criteria for winning? How do you measure up to be the best? 

Deborah provides these answers to new plays, moves and drills. She helps individuals and teams to find their passionate voice--essential to any setting and interaction. She then takes you through the necessary drills and steps toward mastery of these new skills so that you can confidently and effectively apply them in your next competitive "match"—whether it be in business, social settings, personal and professional life.

Title: “Naked Negotiation - The Bare Bone Truth & Essentials For Effective Negotiating In Any Market™”

Let's face it - negotiating is a frightening process when dealing with something or someone that is important to you. We take pride in our work and want to do the best, especially when it comes to our own reputation. In today's world, we find ourselves engaged in more negotiation matters than ever with our families, friends, co-workers, customers, and even the deliveryman. But few people understand the added value of techniques and approaches available to them as they seek to positively influence an outcome.

Effective negotiation means more than just getting what you want. It means arriving at a solution that satisfies all parties and creates future opportunities. Winning negotiators understand that the means to achieving their desires is determined by the desires of the person on the other side of the table. This especially holds true in the hospitality profession. Whether a meeting planner or supplier, the bargaining process has become more sophisticated which involves a range of complexities beyond a simple decision.

This new breakthrough business information and participatory program is full of tips and strategies that will help YOU close the sales process so everyone can get on with their lives. Listen to what Deborah is sharing with the buyer (planners) recently on how to negotiate with you, the seller. Hear compelling real-world and humorous stories that result in achieving your goals and objectives. Deborah will breathe new life and energy by showing you how to sustain the momentum toward winning in any negotiation procedure. As a result of this popular session, participants will realize the following outcomes:

• Know how to create and communicate as a collaborator rather than a competitor;
• The Buckminster Fuller idea on getting to know who you are dealing with;
• Learn the critical art of negotiating to mastering this #1 business skill;
• Conquer the fear and seize new opportunities for stronger partnership relationships;
• Monitor your own performance through some entertaining and educational drills;
• Learn the secrets of the Champion's Edge to become the best negotiator in YOU! 

Session Handout

Title:  “How to Become the Choice Your Customers Simply Can’t Live Without...Yet Are You the Customer They Want?™”

Are your Customers satisfied-loyal to your brand? And Customers-are you satisfied? Does anyone care about the hard-earned money you spend on their product or service? Customer satisfaction doesn't always mean Customer loyalty. These days, even it Customers appear completely satisfied with your product or service, 40%-50% of them will leave you and start doing business with the competition. Have you recently lost a Customer? If not, be prepared because eventually, it will happen. Learn why this devastating situation happens or keeps happening to you.  Want your Customers to consistently return? Learn how to prepare or prevent this matter AND how you can turn a loss into a learning gain for you, your Customers, and your entire organization.  

BONUS: Learn the current changes in our industry that are happening and how it affects your Customer assets. So, take the time to understand the purchasing habits of Customers that are changing worldwide. Discover the powerful influence you have with your Customers and how to build partnerships with them. Listen to Deborah’s humorous stories and examples on what it takes to convince your Customer to be loyal in today’s competitive market.  And Customers-learn why you should be loyal to certain products and services.    If you are a Customer or caring for Customers, this entertaining and insightful program is full of convincing and valuable techniques. Discover the mindset and develop the skills to act on every aspect of doing it right so you win. Look from the angle of being a Customer or court your Customers so they will say “I simply can’t live without you!”

• Selling a produce or service? Implement the skills necessary to prevent the loss of Customers;
• Are you a Customer? Interpret the value of maintaining your brand loyalty to specific products and services;
• Learn the 7 “C”s to the real truth of Customer service;  
• Discover immediate results while monitoring your own performance through some fun educational drills.    

Session Handout

Title:  “Where did the Love Go?  What to do When You Lose a Customer™”

Have you recently lost a customer?  If not, be prepared, because eventually, it will happen. Everyone will experience losing a customer sooner or later. Learn why this devastating situation happens or keeps happening to you.  Learn how to prepare or prevent this event AND how you can turn a loss into a learning gain for you, your customers, and your entire organization. 

Title:  “Vision Quest" ... How To Master Your Business™”

Wherever you are in life today, it is probably only "halftime" within your professional and personal assurance. Deep down inside you want it all. You are someone that wants to make a lasting difference. Life's strategies and focus on fulfilling your purpose can be difficult to accomplish every day. What if you can see further than your eyes can see? The power of "Vision" allows that image to become reality. Vision is like magic! It can help cultivate by making change happen quickly and decisively. See how "Vision" appears by assisting you in making things happen. See the results to what you want happen...before it happens. In this session, the focus is on how to incorporate "Vision" in your everyday life, both professionally and personally. Learn how "Vision" with teamwork and coaching allows everyone to win. We will look at new breakthrough developments on teamwork styles in which people think and act, by bridging partnership values. Learn the coaching principles and unleash your natural purpose to be the solution.

Title:  “Unconditional Leadership™”

Does everyone on your team or organization consider themselves to be a leader? Want to know what “Unconditional Leadership” means and how it affects you every day?  Want to know how everyone can be a leader to perform/achieve strategic selling results for yourself and the company? True leadership begins with yourself before you can transform others. In this motivational program, you and your organization will experience the leadership momentum. Gain the guidelines to doing “whatever it takes” to be a great “unconditional leader”.

Title:  “Speaking Fear Factor—Presenting to SURVIVE!™”

What job does not require you to speak in front of your boss, your co-workers, or to your entire company? If you have been asked to present, you have been chosen for a reason. Presenting to others for what they have come to see, hear and expect is not easy. Nervous yet? Scared? No need to panic or be frightened because the average person feels that speaking is a terrifying experience. If you want to succeed, presenting is a winning strategy that could affect your relationships, promotions, or even your job. If you have not conquered your fears, then you can't learn your presentation skills. Therefore, this is the session you have been waiting for! Learn in a comfortable, non-threatening, open discussion atmosphere. Hear lots of newly developed approaches, tips and secrets from the listener's point of view. Define your fear and eliminate it today so you can thrive in your next presentation. Learn to control nervousness and eliminate your audience’s boredom while effectively using aids that will obtain approval.  Hear Deborah’s entertaining first hand experiences and stories from disasters to successes. As a professional speaker, she will cover the on-going challenges like, “How do I prepare for a really important presentation?”, “How do I speak well so the audience positively accepts me”, How do I take what I know and apply it in a more interesting and more influential way? Discover new ideas to strategically use your "weapon performance" to survive while becoming the presenter you've always wanted to be.

Participants will learn:

• Easy approaches to a persuasive presentation to conquer the fear of speaking in order to move forward to the skills 
• Use your competitiveness to project confidence while staying in information shape
• How to take control of the environment without humiliating yourself
• Get your audience attention at "Hello"!
• Use your platform mannerisms to your competitive advantage
• Demonstrate your professionalism in front of a variety of audience's

Title:  “Mastering People Behavior Skills™”

Understanding and effectively interacting with all types of people begins with YOU! In this program, we’ll show you how easy it is to connect and partner with everyone you encounter to be competitive in both your professional and personal lives. This interesting, fun and interactive process will allow the actor/actress in you come out and “star” in any situation.

Title:  “You Are The ATTITUDE Of My Eye™”

What you see is what you get. Have you heard that before? Well, your personal health and safety depends on your attitude! The quality of your life depends on your attitude. So why do we still don’t know how to have a positive attitude? What really is “Attitude”? Why is your Attitude important? We all like to be winners-its human nature but what makes those stand out? Learn in this FUN session on how to improve your Attitude. Learn new tactics on how to solve problems in a cool and collective manner. This is a high energy and a very participatory program with lots of real-life examples.

Title:  “Practice Makes Perfect--NOT! - The Jelly Bean Theory™”

We seem to learn from our mistakes than from our advances.  This session will present inspiring stories and examples to remind us of the importance of the journey and help us deal with the daily pressures for perfection. Learn what really is "perfect" and what is really not!  Learn the best way to attain increased productivity and how to apply it everyday. This is a fast-paced and fun-filled program that makes you feel good about yourself and your place as a team member in this competitive world.

Title:  “Super Sales Force Training™”

To stay in the top position in today’s competitive world, you must know the sales process that will close the business. Time is wasting and better products and services are being produced and displayed everyday. You have to come to the conclusion that an intensive up to date training is needed in order to be the best! We take your issues and challenges to solution based process called “The Vitamin E Formula”. Also, get ready to receive a follow up session that shares the results for maximum satisfaction. 

Title:  “Sales Skills + Techniques = RESULTS!™”

What’s your competitive edge?  Do you have one?  The key element that separates top producers from average producers is their ability to learn new sales techniques.  Mastering selling fundamentals can also provide greater (and quicker) results.  Improving both sides of the equation will reap tremendous rewards!  In this session, participants will:

• Learn 3 new dynamic selling practices sure to deliver results
• Improve communication skills to make the sale
• Develop and use effective questions throughout the sales process
• Embrace new ways to close business with your toughest customers to date
• Discover and avoid the 10 major mistakes that sales people make

Title:  “Book the Dream, Work the Nightmare--Improving Communication™”

To know what is going on with your customers, you must first know what is going on internally with your organization. Why is it that we fight to close the business to only find that your staff or employees have to deal with the problem or challenging customer?  What happened to the communication? Why the disconnect with the customer and your employees? Find out the answers in this informative yet motivating session that will allow you to put the solutions in place immediately. Hear some humorous true stories and examples that will allow everyone to relate and enjoy. 

Title:  “Bend the Rules to Close More Sales™”

Customers love to buy, but they hate being sold to.  Some salespeople undervalue the impact of the process of selling.  Their negotiation approach always seems to be the same and they are surprised when they don’t obtain their desired results.  Many people think that the only appropriate time to ask for a commitment is at the end of the process—at the close.  In reality, we should be asking for commitment throughout the sales cycle.  This session is about using the process of selling and challenging your “rules” that are limiting you to close the sale.

Title:  “Networking To Bond™"

Want to open up your meeting or conference with your attendees networking to bond? Well, let's have fun with this program. Get ready for a very interactive, high energy, loud old fashion FUN! Everyone will be involved from the beginning to the end while learning what it takes to bond through networking. Enjoy hearing several proven ways to remember people's name and what they do while celebrating the new relationship. This program will get everyone in the spirit for your  your event with memorable networking techniques that will be applied everyday.